JMB Coaches Ltd - Service Delivery Policy

The purpose of this document is to clearly identify JMB Coaches Ltd Delivery Policy.

Customer needs and requirements as outlined in the signed acceptance form and accepted by JMB Coaches Ltd are what JMB Coaches Ltd aim to achieve.

JMB Coaches Ltd will organise and order itself in order to do what is reasonably practicable to achieve the customer’s needs and requirements as outlined in the agreed acceptance form.

In the event of a deviation from the details of the agreed signed acceptance form JMB Coaches Ltd will consult with the customer as early as is reasonably practicable.